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RETURNS & REFUNDS

New, unused items may be returned within 30 days of delivery for a refund. Items must be returned in their original product packaging including all literature/documentation and original tags.

Returns & Refunds Exceptions

In all cases, the primary warranty policy is the one that the manufacturer gives. We will support you with the warranty policy that comes from the manufacturer. We do not guarantee any item that falls outside the policy that the manufacturer has established.

Return Process and Shipping Costs

All returns must be pre-approved and include a valid Return Merchandise Authorization Number (RMA#). Please contact us here to start a return.

Items must be returned in new condition in original packaging. Returned items that are damaged or incomplete will be subject up to a 50% restocking fee or may even be rejected.

You are responsible for paying the carrier directly for any return shipping costs.

Returns are generally processed within 1-3 business days of the item arriving at our business.

Returns will be refunded to the original payment method.

We do NOT do exchanges. Instead place a new order for the new merchandise that you would like. Return the items that you don't want using our regular return process. Once the return is received, and determined to be an eligible return, a refund will be issued on the original method of payment.